Important Information and FAQ

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While our units are heated to help shield your belongings from the elements, unpredictable events such as extended sub-zero temperatures or winter power outages can occasionally occur. To keep your items safe and secure, we suggest a few simple precautions: 

• Keep items off the floor: Avoid placing freeze-sensitive items directly on the concrete floor or right next to the garage door. The back half of your unit is always the safest spot.
• Leave room to breathe: Stack your belongings with a little space between them so warm air can circulate freely throughout the space.
• Mind the chill: When outdoor temperatures drop below 20°F, please avoid keeping your unit door open for extended periods to help keep the warmth inside.

To complete your rental agreement, please bring a valid government-issued photo ID (such as a driver’s license or passport) and your preferred method of payment. 

Not at all! To welcome you to our facility and ensure your peace of mind, a heavy-duty lock is included for free with every unit rental. You will be the only one with the keys to your space. 

We aim to make managing your account as simple as possible. We gladly accept cash, checks, and major credit cards. For the ultimate hassle-free experience, you can sign up for our secure automatic credit card payment system so your rent is effortlessly taken care of on the first of the month. Please note that a standard 2% fee is added to all credit card transactions. 

We know your schedule can be busy, so we offer round-the-clock convenience to fit your lifestyle:

• Office Hours: To give you our full, undivided attention, rentals and office visits are by appointment only. Just give us a call, and we will find a time that works perfectly for you.
•  Once you are rented, you enjoy full 24-hour gate access. Each customer selects their own custom 6-digit access code to securely enter the facility, allowing you to visit your unit whenever you need to, day or night. 

• A 5' x 10' unit is roughly the size of a walk-in closet and perfect for a studio apartment or extra seasonal items.
• A 10' x 10' unit is about the size of a large bedroom and can comfortably hold the contents of a 1-to-2 bedroom apartment.
• A 10' x 20' unit is comparable to a standard one-car garage and can accommodate a 3-to-4 bedroom house.
• If you are unsure, just let us know when you schedule your appointment—we are always happy to help you select the perfect space for your nee

Yes. As noted in our standard lease agreement, you are responsible for insuring the items you store with us. We always recommend securing coverage so you can enjoy total peace of mind. 

We work diligently to keep our facility pest-free, and we appreciate your help in keeping it that way! We kindly ask that you avoid storing items that naturally attract pests, such as unwashed camping or fishing gear, or animal trophy mounts. For added peace of mind, you are always welcome to place safety-sealed deterrents inside your individual unit. 

Your convenience and security are our top priorities. If you ever have trouble opening, closing, or properly sealing your garage door, please give us a call right away so we can take care of it for you.

 16917 Schroder Drive, Eagle River, AK 99577 

 907-694-2112